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How Do I File a Hail Damage Claim With Insurance?

Last updated October 31, 2026

The short answer

Document the Damage First

Before you call your insurance company, walk around your property and take clear photos of every hail impact. Capture the roof, siding, gutters, windows, and any outdoor equipment like AC units. Note the date of the storm and the size of the hail if you know it. This evidence helps your claim.

Make a list of damaged items, including the approximate age of your roof or other materials. If you can safely access the attic, look for water stains or leaks. Do not climb on a steep or wet roof. Your safety comes first. Save all photos and notes in one folder for easy reference.

  • Photograph roof shingles, gutters, and downspouts.
  • Photograph siding, window frames, and exterior doors.
  • Photograph any dents on cars, but note auto claims are separate.
  • Record the storm date and hail size from local weather reports.
  • List damaged items with their approximate age and condition.
  • Keep a written log of any temporary repairs you make.

Contact Your Insurance Company

Call your insurance company as soon as you have your documentation ready. Have your policy number and a list of damages on hand. Be honest and specific about what you see. The representative will guide you through the next steps, which usually include filing a formal claim and scheduling an inspection.

Ask your insurer how long you have to file a claim after the storm. Some policies have time limits. Also ask whether temporary repairs are covered, such as tarping a leaking roof. Keep every receipt for materials you buy. Policies vary, and your insurer decides what is covered.

  • Have your policy number and contact information ready.
  • Describe the damage clearly without guessing the cause.
  • Ask about claim deadlines and required forms.
  • Ask if temporary repairs are reimbursable.
  • Get the claim number and the adjuster's contact details.

Prepare for the Adjuster Visit

Your insurance company will send an adjuster to inspect the damage. Before the visit, review your photos and notes so you can point out specific areas. Walk around with the adjuster if you can, but do not argue about the extent of damage. Simply provide your evidence and let the adjuster do their job.

If you have already made temporary repairs, show the adjuster what you did and provide receipts. Ask the adjuster for a copy of their report or a summary of findings. Keep all communication in writing when possible. This helps if you need to appeal a decision later.

Track Your Claim Progress

After the adjuster visit, your insurance company will review the report and decide on your claim. This can take days or weeks, depending on the situation. Stay in touch with your insurer and ask for updates. Keep a log of every call, including the date, who you spoke with, and what was said.

If the settlement seems too low, you have the right to ask questions and request a re-inspection. Review your policy to understand what is covered. Some policies cover roof replacement, while others only pay for repairs. Know your deductible and how it applies to your claim.

Hire Pros for Repairs

Once your claim is approved, you can hire local water damage pros to handle the repairs. They can assess the full extent of the damage, including hidden issues like water intrusion in your attic or walls. Their work usually includes drying, cleaning, and repairing affected areas.

If hail caused leaks that led to water damage, the pros may need to dry out your home before repairs. They can also document the damage for your insurance file. For complex jobs, they often coordinate with other trades like roofers or electricians. Ask for a clear plan and timeline before work begins.

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Call (559) 272-9793 any time, day or night, and describe what happened.

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Frequently asked questions

How long do I have to file a hail damage claim?

Most insurance policies have a deadline, often one year from the storm date, but it varies. Check your policy documents or call your insurer to confirm. Acting quickly helps you meet the deadline and prevents further damage from leaks.

What if my roof is old and already worn?

Your insurer may consider pre-existing wear when deciding coverage. Hail damage can still be covered, but the payout might be reduced based on the roof's age. Document the damage clearly and ask your adjuster to explain how age affects your claim.

Should I make temporary repairs before the adjuster comes?

Yes, if it prevents further damage, like tarping a leaky roof or covering a broken window. Keep all receipts and photos of the temporary repairs. Your insurer may reimburse you, but check your policy first. Do not make permanent repairs until the adjuster inspects.

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